Payment Policy
At Vendutto, our aim is to give you a checkout experience that's smooth, dependable, and secure. This Payment Policy sets out which payment options we accept, how transactions are handled, and what you can expect when completing a purchase on our website.
Accepted Payment Methods
We currently accept the following payment options:
- Visa
- Mastercard
- American Express
- Maestro
- Apple Pay
- Google Pay
- Shop Pay
Every payment is processed securely through encrypted payment gateways, keeping your personal and financial details protected.
Currency
All prices and payments are handled in British Pounds (GBP). Any currency conversion applied by your bank or payment provider falls outside our control.
Taxes
Any applicable taxes are worked out automatically at checkout, based on your shipping address and the local tax rules that apply. The full amount, including any applicable taxes, will be shown clearly before you complete your purchase.
Payment Security
We take the security of your payments seriously. Every transaction is safeguarded using industry-standard encryption and security measures, so your payment details stay protected at all times. Vendutto does not store full payment card details on its servers.
Payment Authorisation
By placing an order, you authorise Vendutto to charge your chosen payment method for the full purchase amount, including the cost of the items ordered, any applicable shipping fees, and any applicable taxes. Payment is captured once your order has been successfully confirmed and processed.
Order Confirmation
Once your payment has gone through successfully, you'll receive an order confirmation email setting out your order details, a payment summary, and your shipping information. If this email doesn't arrive, please check your spam folder or get in touch with our customer support team at info@vendutto.com.
Payment Processing Time
Most payments are processed straight away at checkout. In rare cases, processing can take up to 1–2 business days, depending on your bank or payment provider.
Payment Issues & Failed Transactions
If your payment doesn't go through, please double-check that your payment details are correct, or try a different payment method. Should the problem persist, we'd recommend contacting your bank or card issuer. You're also welcome to reach out to our support team at info@vendutto.com for help.
Payment Disputes & Unauthorised Transactions
If you spot a charge you didn't authorise or run into a payment-related dispute, please contact our customer support team as soon as possible at info@vendutto.com. We'll work together with you and the payment provider to look into the matter and put it right promptly.
Changes to This Policy
We may update this Payment Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page, and we'd encourage you to check back periodically.
Questions?
If you have any questions about payments, or run into any trouble during checkout, don't hesitate to get in touch with our support team at info@vendutto.com, we're always happy to help.
Business Information
- Website name: Vendutto
- Operated by: SJG ECOM LLC
- Registered address: 600 E 5th Street, Wilmington, Delaware 19801, United States
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Company number: 5839472
Contact Information
- Contact form: Click here
- Email: info@vendutto.com
- Phone: +44 7520 606640
Business hours
Monday-Friday: 8:00 a.m.-8:00 p.m.
Saturday-Sunday: 8:00 a.m.-4:00 p.m.
We always strive to respond within 24 hours (GMT).